Privacy Policy

1. Who We Are

Hutley Van Systems Inc. ("we," "us," or "our") is a professional moving company headquartered in Altamonte Springs, FL. We operate across Florida, New York, and Mississippi. This Privacy Policy explains how we collect, use, and protect information you provide when you request a quote, schedule a move, or otherwise interact with us.

Contact us at:
Email: info@hutleyvansystems.com
Phone: (407) 960-0875
Address: Altamonte Springs, FL 32701

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information: name, phone number, and email address
• Move details: origin address, destination address, move date, home size, and service type
• Communications: messages, photos, or notes you send us via text message, email, or our website
• Photos: images of your belongings that you voluntarily send us to assist with weight estimation and quoting

3. How We Use Your Information

We use your information to:

• Prepare and deliver moving estimates and quotes
• Schedule and coordinate your move
• Send you appointment reminders, job status updates, and move confirmations via email and SMS
• Respond to your questions and provide customer support
• Improve our services and internal operations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. SMS / Text Messaging

How you opt in: By entering your phone number and submitting our quote request form at hutleyvansystems.com, you expressly consent to receive SMS text messages from Hutley Van Systems. You may also opt in by providing your phone number directly to a staff member and verbally confirming your consent to receive messages.

What we send: Our SMS program is transactional only — not promotional. Message types include:

• Quote request confirmations
• Appointment and move date reminders
• Crew dispatch and on-the-way notifications
• Move completion confirmations
• Responses to photos or messages you send us

Message frequency: Varies based on your job status. Most customers receive 2–5 messages per job.

Message and data rates may apply.

How to opt out: Reply STOP to any message at any time. You will receive one final confirmation message, and no further SMS messages will be sent.

Help: Reply HELP to any message or contact us directly at info@hutleyvansystems.com or (407) 960-0875.

Consent is not a condition of purchase. You may request a quote and use our services without consenting to SMS communications.

We do not sell, rent, or share your phone number or SMS consent data with third parties for their marketing purposes.

5. How We Protect Your Information

Your information is stored securely in our internal operations platform. We use industry-standard encryption and access controls. Only authorized staff members can access customer data. Photos submitted via text message are automatically deleted after 7 days.

6. Data Retention

We retain your contact and move information for as long as needed to provide our services and comply with applicable legal requirements. You may request deletion of your information at any time by contacting us at info@hutleyvansystems.com.

7. Your Rights

You have the right to:

• Request a copy of the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time by replying STOP

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.